Delivery Policy
We strive to deliver your orders as quickly and efficiently as possible. Please read our delivery policy below:
1. Processing Time
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All orders are processed within 1-2 business days after payment confirmation.
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Orders are not shipped or delivered on weekends or public holidays.
2. Delivery Time
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Inside Dhaka: Estimated delivery time is 1-2 business days.
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Outside Dhaka: Estimated delivery time is 2-3 business days.
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Delivery times may vary depending on location, courier workload, and other unforeseen circumstances.
3. Delivery Charges
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Inside Dhaka: ৳70 (flat rate)
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Outside Dhaka: ৳150 (flat rate)
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Free delivery may be available during special promotions or on minimum order amounts.
4. Order Tracking
Once your order is shipped, we will send you a tracking number via SMS or email to monitor your delivery status.
5. Delays & Issues
We are not responsible for delays caused by courier services, but we will do our best to help resolve any delivery issues. For any delivery concerns, please contact our support team.
6. Address Accuracy
Please ensure your shipping address and contact number are correct at the time of placing the order. Incorrect information may cause delivery failures or delays.
